"Dear Regency, Buckie.
I just wanted to say a massive thank you for your service! All the staff I spoke to were lovely and both Jonny and Bryan couldn't have been more helpful when I was picking my car. It made such a difference to have the time and help to decide on the right deal rather than being forced into one like I was elsewhere. They are both total gents. I will definitely be telling people to come to yourselves in future.