VAUXHALL INSIGNIA AND MOKKA X NAMED MOST DEPENDABLE IN CLASS AT J.D. POWER AWARDS
Results determined from direct customer feedback and satisfaction in annual Vehicle Dependability Study, run by J.D. Power Awards presented during carwow’s “accelerate live” event at The Science Museum
Luton – Vauxhall has achieved an outstanding result at the J.D. Power UK Customer Satisfaction Awards
today, as both Insignia and Mokka X were announced as best in their classes. The Insignia was rated most
dependable vehicle in the midsize car segment, while the Mokka X achieved the award for most
dependable small SUV.
The results were determined from the annual Vehicle Dependability Study, which is carried out by J.D.
Power and gathers direct feedback from customers. Focussing on the long-term dependability and
reliability of vehicles, the study asks more than 11,000 original vehicle owners in the UK how satisfied they
are with their car after 12-36 months of ownership.
“The Vauxhall Insignia achieved the award for the most dependable car in the midsize segment for the
fourth time in a row,” said Mark Lendrich, Head of Research at J.D. Power Europe. “The fact that the
Vauxhall Mokka X also won its segment award this year clearly demonstrates Vauxhall’s understanding of
consumers’ needs when it comes to vehicle quality and reliability.”
“We are delighted to receive these awards for two of the most popular vehicles in our range,” said Paul
Dodd, Vauxhall’s Head of Product Marketing. “These latest awards for the Insignia and Mokka X reinforce
that our customers feel they are getting excellent reliability, as well as incredible value for money.”
The Vauxhall Insignia is packed with state-of-the-art equipment, including the IntelliLink infotainment
system, which supports Apple CarPlay and Android Auto phone connectivity. The car features a full fivestar
Europe NCAP crash safety score, owing in part to the latest safety technology such as Lane Keep Assist
and Automatic Emergency Braking.
This latest award for the Insignia adds to its long line of accolades, having been previously recognised at
the Carbuyer Best Car Awards, 4x4 Magazine Awards, Auto Express Awards and Company Car Today 100
With a stylish and sporty design, the Mokka X is packed with innovative technology that make it ready for
any adventure. A spacious interior and sports seats ensure ultimate comfort, while optional four-wheel
drive technology automatically optimises your road grip, as well as offering off-road capabilities.