18 December 2017
"I write to commend your customer advisor, Mr Euan Anderson, for the courteous, helpful, and efficient manner in which he assisted me with my recent purchase of a 2017 Vauxhall Astra 1.4T Sri. Having visited other motor dealers in my search for a new car, I was immediately struck by Mr Anderson's sincerity and his avoidance of high pressure tactics which do not impress me. The purchase process was interrupted by my absence on a foreign holiday and Mr Anderson accommodated this, even dispatching a driver to meet me at the airport upon my return. Following the completion of the purchase, I raised a couple of issues with Mr Anderson which he immediately resolved to my satisfaction.
In conclusion, I was thoroughly impressed by the high standard of customer care I received and I anticipate this may well be just the start of a long association with Autovison, Inverness."
from A N Perry, Nairn