R Mcintosh - July 2017 | Inverness, Dingwall, Buckie & Elgin | Scottish Vauxhall

To Regency, Buckie

July 2017

"I wish to commend the prompt and efficient Service provided by your staff in resolving an engine fault on my car.

On Wednesday, 12July, I visited your Reception Desk and explained the fault which I was experiencing. An appointment was made for the following day when your mechanic conducted a Diagnostic check and quickly identified the problem as being a damaged Ignition Module. Fortunately, you had a spare component in-stock which was fitted immediately.

As a first-time-customer I greatly appreciated the courteous service and advice provided in fixing this 'Chevrolet' problem.

As you will be aware Chevrolet are withdrawing from the European market and contracting operations significantly: the nearest Chevrolet Agents to Buckie are located at Dalgetty Bay and Inverness - not at all convenient. I am therefore heartened that your Vauxhall Dealership/Service might be able to help me in the future.

Please convey my thanks to those staff who helped me on this occasion."

R Mcintosh