Vauxhall Customer Excellence Awards 2019 | Scottish Vauxhall

AUTOVISION, REGENCY CAR SALES & MACKAYS OF DINGWALL HAVE ALL BEEN AWARDED VAUXHALL CUSTOMER EXCELLENCE AWARDS 2019.

Vauxhalls Customer Excellence Awards recognise their top Retailers for the quality of service they give you, our customer.

We are delighted to have been awarded this accolade for all 4 sites.

Our expert teams have been noticed for their consistent performance and going the extra mile for our customers helping them find their perfect car, giving an all-round service to each and every person that steps through our doors!

Throughout Our Scottish Vauxhall Sites, we pride ourselves on excellent customer service and like to hear that all of our customers are happy with the service they receive. Being recognised with this year’s Customer Excellence Awards shows that our dealerships are the highest achievers for ensuring your journey, from search to sale, is enjoyable and stress-free as possible.


What can you expect from an award-winning Retailer?

You can expect highly professional and attentive customer service, with clear and timely communications at every step. All our winners routinely go the extra mile to help customers, and our award recognises the hard work that’s gone into their all-round service.

How are the winners decided?

Customers like you decide on the winners.

We look at thousands of Purchase Satisfaction and Service Satisfaction surveys. (One tally came to over 70,000 surveys in six months.) Each year, a Customer Excellence Award goes to Retailers with the best combined recommendations score.

After you buy a new Vauxhall or have your vehicle serviced, we invite you to fill in a survey so your individual voice can be heard.